How To Choose The Best Chiropractic Medical Billing Company In The USA

03 Apr 2025
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As a chiropractor, you should focus on relieving the pain of your patients. But treating the pain of your medical billing and reimbursements is also very important.As you are a chiropractor, of course, we don’t expect you to understand all the medical coding and finance stuff. But if you want your payment, a chiropractic medical billing company is your only savior.Did you know that the global medical billing outsource market was projected at USD 16.32 billion in 2024? And this stats is increasing since then. 

There are a lot of medical billing companies in the USA, and it becomes difficult to find the right one. This blog will teach you how to choose the best chiropractic medical billing company for your medical practice. In this blog, you will learn about some steps and strategies that will help you get the best medical billing partner. 

Challenges Chiropractors Face with Billing and Payments

A lot of people ask why we need to hire a chiropractic medical billing company.

The answer is very simple: Medical billing in chiropractic is very difficult, and small mistakes can lead to claim denials. Claim denials then ultimately lead to nonpayment, and this is something that every doctor does not want.

 

Challenges in medical billing

Source: Invoicera

Here are some common challenges associated with chiropractic billing:

Frequent Claim Denials

Chiropractors face a lot of claim denial cases. The main reason is that the coders don’t give proper attention to coding, and this leads to mistakes. Even small mistakes can cause the insurance company to reject your claim. 

Complex Insurance Rules

Getting money from insurance companies has never been easy. This is because insurance companies have a lot of complex rules and regulations. If you do not follow these rules, this will result in claim denials. 

Time Consuming Process

Medical coding and billing is a time-consuming process. It is also very frustrating for the administrative departments as this process requires a large number of documents and files to be organized. 

The RCM process starts with basic documentation and then moves to coding and claim submission. This is a very long process and you need special employees for all this process. 

Compliance Issues

Medical billing compliance has a specific set of rules and regulations. These rules are a must to follow. If you do not follow these rules in your billing process, it may result in severe penalties and consequences. 

Why Choosing the Right Billing Company Is Important

Selecting the proper chiropractic medical billing and coding services firm is crucial as it prevents chiropractors from experiencing typical payment issues. 

A quality billing firm ensures that claims are submitted properly, which minimizes the risk of insurance companies denying them. They also handle all the paperwork so chiropractors can concentrate on treating their patients rather than handling complex billing procedures. 

By filing claims timely, the billing company ensures that there is faster payment to the chiropractors without any delays. They also adhere to all the legal regulations, and hence, the clinic remains compliant with the government as well as insurance policies. 

 

medical billing services

 

By having a suitable billing partner, chiropractors can make more money, have less stress, and offer quality care to their patients.

One of the best medical billing firms in the USA is Dilijent Systems. With 20-plus years in RCM management, Diligent Systems has worked with more than 200 clients. They produced a satisfaction rate of 99%.

If you also want a great medical billing service, then head out to Dilijent Systems

In-House vs. Outsourced Chiropractic Billing

Chiropractors also have two options for their billing: they can do it themselves (in-house) or use a professional company (outsourced). Both have advantages and disadvantages.

Pros & Cons of In-House Billing

One of the largest benefits to in-house billing is increased control. Because it is being managed by the chiropractor's employees, everything can be kept under control immediately. When an error does happen in a claim, it is easily correctible without having to wait on some outside business to do so. 

However, there are numerous difficulties in in-house billing. It demands employee hiring and training, which may be costly. The clinic also requires billing software, which has to be updated continuously to remain current with insurance and government regulations. 

This contributes to the overall expense. Another serious disadvantage is that billing is slow. Chiropractors and employees must spend many hours processing claims, tracking down payments, and negotiating with insurance companies. This takes time away from patient care.

Pros & Cons of Outsourced Billing

Outsourcing chiropractic billing involves the employment of a medical billing company. The major advantage is expertise. 

It is a company with trained professionals who are knowledgeable about chiropractic codes and insurance policies. They ensure proper claims, minimizing the chance of rejections and delays in payments.

Another benefit is quicker payments. Billing companies understand how to properly submit claims, and as a result, chiropractors receive payments sooner. This ensures a constant cash flow. Reduced workload is another important benefit. 

Because the billing company handles all the paperwork, chiropractors and their staff can spend more time treating patients rather than handling insurance claims.

Both in-house and outsourced billing have advantages and disadvantages. The appropriate option is based on the chiropractor's needs, budget, and size of the clinic.

Red Flags to Avoid When Choosing a Billing Company

Choosing the wrong medical billing company will cost you a lot. This is cause financial loss as well as quality time loss. A lot of people don’t have experience in hiring a medical billing company, and thus they end up choosing the wrong one. 

That’s why here are some red flags listed about a medical billing company. If you see any of these, avoid them.

Poor Customer Support 

Customer support is one of the biggest factors that makes a company non-worthy. A lot of problems happen during the whole RCM process. You may face different challenges, and to solve all these challenges, you need to communicate with the respective medical billing company.

A lot of companies don’t focus on clear communication with clients. This is a very big red flag.

Dilijent Systems is proud of its clear communication with its clients. If you collaborate with Dilijent Systems, our team of professionals will always be available for your help. We will accompany you 24/7 to improve your revenue cycle management process

Lack of HIPAA Compliance and Security Measures

The Health Insurance Portability and Accountability Act (HIPAA) has very strict rules about protecting patient data. Medical practices that exploit patient data are severely penalized under certain acts. 

That’s why if you are going to hire a medical billing company, look carefully to see if they are following the HIPAA rules or not. If they are not serious about HIPAA compliance, then you need to stay away from them. 

Hidden Fees and Unfair Contract Terms

At first, many billing companies show that they are very affordable and convenient. But with the passage of time, they demand additional charges from you, these charges may be related to different tasks, but they are totally unacceptable. 

That’s why before hiring a medical billing company, you need to make sure that they don’t have any hidden fees or charges. One way to eliminate this problem is to have a clear conversation or a contract. This will save you from any additional expenses.

Low Claim Approval Rates and High Denial Rates

This is one of the main red flags in chiropractic medical billing services. If the company has low claim acceptance rates and high denial rates, it is clearly a red flag. You need to choose companies that have a clear track record of claim acceptances. 

Step By Step Guide To Choose The Best Medical Billing Services

Choosing the right medical billing company is very important. If you are confused about where to start, read the following steps. This step-by-step process will help you get the best medical billing partner.

  • Make a list of all the potential companies: First of all, you need to make a list of medical billing companies around you. For instance, if you are in the USA, you can make a list of top medical billing services. Don’t forget to place Dilijent Systems on the list.

  • Check their reputation: Do a background check on those companies. Analyze how many clients they have worked with and what their client satisfaction rate is. This helps a lot in identifying the right partner.

  • Check Reviews: A lot of companies have past case studies on their websites. You can see which clients they worked with and how satisfied their clients were. You can also check reviews on their social media pages and websites.

  • Verify their compliance: Verify whether the company keeps up with all the medical compliance rules or not. This can be done by talking with them, or you can also contact one of their past clients to get testimonials.

  • Compare Pricing: After all, every medical practice wants to have a medical billing company that offers great service at a very reasonable price. You can compare the pricing of different companies to choose the right one.

Dilijent Systems offers many different pricing plans. You can choose any of them that fits your budget. 

The above steps might be difficult and time taking for you. If you want to shorten this process, then head out to Dilijent Systems. Dilijent Systems fulfills all the criterea of being a perfect medical billing partner. Our client history and reviews will satisfy you. Our pricing and compliance strategies are top-notch that make us the best medical billing company in the USA. 

Conclusion

After reading the above blog, you might be able to choose the best chiropractic medical billing service for your chiropractic center. You need to consider a lot of factors before finalizing a company. For instance, you need to analyze pricing, customer reviews, testimonials, compliance regulations, and much more.

Dilijent Systems is one of the biggest medical billing service providers in the USA. We have a team of professionals who take good care of your RCM. By collaborating with us, you will see a significant improvement in your revenue. Let’s start the journey together!

FAQS

Which company is best in medical billing?

Dilijent Systems is the best medical billing and coding company in the USA. With 20-plus years in RCM and more than 200 clients, Dilijent Systems stands out from the rest of the crowd. Their client satisfaction rate is 99.9%

How to bill chiropractic claims?

First of all, you need to verify the patient’s insurance data. Then, gather all the data and convert it into codes. After all the examinations, send the super bill or claim to the insurance companies. 

What is the most common CPT code for a chiropractor?

There are mainly 3 categories of codes for chiropractors, but most coders use only the first category codes. The most common codes for chiropractors are CPT Code 98940, CPT Code 98941, CPT Code 98942, and CPT Code 98943.